Legal
Privacy policy
Last updated July 8, 2026
This policy explains what information Lumos Hospitality, LLC ("Lumos Hospitality", "we", "us", or "our") collects through this website, lumoshospitality.com, why we collect it, and the choices you have. This is a simple, static marketing site. It has no contact forms, no newsletter, no user accounts, and no booking system, so there is very little to collect in the first place. If anything here is unclear, email us at connect@lumoshospitality.com and we will explain.
Information we collect
Because this site has no forms, no login, and no database, we do not collect information the way most business websites do. The only information that reaches us is:
- Information you send us directly. If you email connect@lumoshospitality.com or call the number listed on the site, we receive whatever you choose to share, such as your name, contact details, and the content of your message.
- Standard server logs. Our hosting provider, Cloudflare, automatically records routine technical information for every visit, such as IP address, browser type, and the pages requested, in order to serve the site and keep it secure.
- Information sent to Google Fonts. This site loads its typefaces (Libre Caslon Display, Libre Caslon Text, and Schibsted Grotesk) from Google's Fonts service. Loading any page on this site sends your IP address to Google so it can deliver those font files.
We do not use analytics, advertising pixels, or any third-party tracking scripts on this site.
How we use information
We use the information above only to:
- Respond to the inquiries you send us.
- Operate, secure, and maintain the website.
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
Cookies
This site does not set cookies by default. The only cookie it can ever set is a
first-party preference cookie, lh_privacy_optout, and only if you use the
toggle on our
Your privacy choices page. That cookie
simply remembers your privacy choice on this browser. We do not use analytics
cookies or advertising cookies.
No sale or sharing of information, no targeted advertising
We do not sell or share your personal information, and we do not use it for targeted advertising. There are no advertising partners on this site to share information with. We also honor the Global Privacy Control (GPC) browser signal automatically, even though there is currently nothing on this site to opt out of. See our Your privacy choices page for details.
Service providers
The only outside providers involved in running this website are:
- Cloudflare, which hosts the site and keeps it secure.
- Google Fonts, which serves the typefaces used on the site, as described above.
Data retention
We keep the contents of an email or phone inquiry only as long as reasonably needed to respond to you and, where relevant, for ordinary business recordkeeping. Server logs held by Cloudflare are retained according to Cloudflare's own standard practices.
Your privacy rights
Depending on where you live, you may have rights under state privacy laws, including the right to know what personal information we hold about you, to request access to or a copy of it, to request that we correct or delete it, and to opt out of the sale or sharing of personal information and of targeted advertising. This applies to residents of California and a growing number of other US states with comprehensive privacy laws, including Kentucky.
Because we do not sell or share personal information and do not use targeted advertising, there is nothing to opt out of today. You can still record an opt-out preference, and we honor the Global Privacy Control (GPC) signal automatically, on our Your privacy choices page. To exercise any other privacy right, email connect@lumoshospitality.com. We may need to verify your identity before acting on a request, and you may use an authorized agent to make a request on your behalf.
Children's privacy
This site is directed at business owners and operators and is not directed to children. We do not knowingly collect personal information from children under 13 (or under 16, where applicable state law sets that threshold). If you believe a child has sent us information, email connect@lumoshospitality.com and we will delete it.
Changes to this policy
We may update this policy as our website changes. When we do, we will revise the "last updated" date at the top of this page. Please check back from time to time.
Contact us
Questions or requests about this policy or your personal information:
Lumos Hospitality, LLC
Louisville, Kentucky
connect@lumoshospitality.com
This policy is governed by the laws of the Commonwealth of Kentucky.