Legal
Accessibility statement
Last reviewed July 8, 2026
We want everyone to be able to use the Lumos Hospitality website, including people who rely on screen readers, keyboard navigation, or other assistive technology. We build toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the standard most widely used to measure whether a website works for people with disabilities.
Where we stand
The Lumos Hospitality website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means most of the standard is met, but some parts of the site may not yet meet every criterion. We reviewed the site against WCAG 2.1 Level AA on July 8, 2026 and addressed the issues that review found. We have not completed a formal third-party audit.
What we are doing
We treat accessibility as part of building and maintaining the site, not a one-time task. The site is built with semantic HTML and labeled landmarks. Every page can be operated by keyboard alone, with a skip-to-content link and a visible focus indicator on each interactive element. We respect the operating-system reduced-motion setting, text and interface colors are chosen to meet the AA contrast ratio, and images that carry meaning have alternative text while decorative images are hidden from screen readers. On an ongoing basis, we:
- Design and build pages with accessibility in mind, and fix issues as we find them
- Review the site as we add or change content
- Plan to complete a formal accessibility review and address what it surfaces
We expect the site to improve over time, and we welcome anything you can tell us that helps.
No accessibility overlay
We do not use an accessibility overlay or widget (such as AccessiBe or UserWay). Those tools do not deliver real conformance and can interfere with the assistive technology a visitor already uses. We fix accessibility issues in the site itself.
Tell us about a barrier
If any part of this site is hard to use, or you cannot access something you need, please tell us. Email connect@lumoshospitality.com and include:
- The page or address (URL) where you ran into the problem
- What you were trying to do
- What got in the way
We will reply within 5 business days. While we work on a fix, we will give you the information or help you complete what you came to do another way, by email or phone.
Third-party content
Some parts of the site rely on services we do not fully control, such as the provider that serves our fonts and any external sites we link to. We cannot guarantee the accessibility of everything those services produce, but if one of them is a barrier for you, contact us and we will help you reach that information or service another way.
Our approach
We make reasonable efforts to keep this site accessible and to improve it over time. This statement reflects a genuine commitment rather than a guarantee, and we update it as the site changes.